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European Commission website on Air Passengers Rights in the EU
Regulation establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights, 11 February 2004
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International Civil Aviation Organisation
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European Civil Aviation Conference (ECAC)
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ECAC Code of Conduct in Ground Handling for Persons with Reduced Mobility, 2003
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ECAC Doc 30, Section 5 : Facilitation of Persons with Reduced Mobility, July 2003
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Airline Passenger Service Commitment, May 2001
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Airport Voluntary Commitment on Air Passenger Service, May 2001
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List of air carriers and airports which have committed themselves to implementing the Commitments, Update 9 February 2004
International Air Transport Association
International Air Carrier Association
Airports Council International
Association of European Airlines
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European Travel Agents' and Tour Operators' Associations
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Passenger service commitment of travel agents, October 2001
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Passenger service commitment of tour operators, October 2001
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British Airways - Additional needs passengers
UK Department of Transport "Access to Air Travel for Disabled People - Code of Practice, March 2003"
Air France - Passagers Handicapés
Aéroports de Paris - Passagers Handicapés
France : Code de Bonne Pratique relatif à l'accessibilité des services aériens commerciaux aux personnes handicapées, Mai 2000
Canadian Transportation Agency's Code of Practice : Removing Communication Barriers for Travellers with Disabilities